Shipping & Delivery Policy

1 Pan-India Coverage & Serviceability

GoService Solutions Private Limited delivers to over 19,000+ PIN codes across India, covering all major metropolitan regions, Tier-1, Tier-2, Tier-3 cities, and most suburban and rural territories.

During checkout, enter your delivery PIN code to confirm serviceability and real-time shipping estimates for your specific address.

2 Order Processing & Dispatch Schedule

• Processing Timeline: All confirmed retail orders are verified, securely packaged, and dispatched from our fulfillment hubs within 24 to 48 business hours (excluding Sundays and national holidays).
• Cut-off Time: Orders placed before 2:00 PM IST on weekdays are queued for prioritized same-day or next-morning dispatch.
• Consignment Tracking: As soon as your parcel is handed over to our courier partner, you will receive an automated SMS and email notification containing your unique Courier Tracking Number (AWB) and live tracking link.

3 Estimated Delivery Timelines

Delivery timeframes depend on the recipient’s geographic destination:

4 Shipping & Delivery Charges

5 Real-Time Consignment Tracking

You can track your order status in real time by visiting our dedicated Track Your Order page and entering your Order ID (e.g. GS-ORD-202611...) or registered mobile phone number.

6 Damaged, Tampered, or Lost Consignments

If your package arrives visibly damaged, tampered with, or unsealed, please refuse to accept delivery from the courier executive and immediately notify us at support@goservice.com or call +91 98765 43210. We will arrange an immediate priority replacement shipment at no extra charge.